The Spring Festival of 2026 is coming, our "Standard PCB" factory will start the Lunar New Year holiday from Feb 15th - Feb 18th (GMT+8). PCBWay remains in partial production throughout the Chinese New Year holiday. Please arrange your orders in advance. Read more >>
● First Step:
Please choose solution and fill the information to submit the request.(click Browse or Add Video to offer evidence)
● Second Step:
After-sales Department will step in to resolve the problem. Negotiate with the After-sales Department for a mutual agreement.and accept to the solution provided by After-sales Department.
● Third Step:
This dispute Finished, you can reIf your dispute was closed by our Case Management Team but you are not satisfied with the result, you can tell us your problem though Dispute Survey within 15 days.